Order tracking

Your order is tracked from start to finish.

  1. Confirmation: right after your purchase, you receive an email summarising your order.
  2. Dispatch: as soon as your parcel leaves, you receive a second email with your tracking number and a link to follow the delivery in real time.
  3. Delivery: allow 10 to 15 business days after dispatch.

You can also find your orders by logging in to your customer account.

No email received? Check your spam folder, then write to us via the Contact page with your order number.